Privacy Policy

1. Who We Are

NE1 Media LTD ("we", "us") is the data controller for personal data collected through www.newcastledaily.co.uk. For data protection enquiries, contact privacy@newcastledaily.co.uk.

2. What Data We Collect

• Account data: name, email address, and password when you register for a member account
• Profile data: display name, preferences, favourited articles, and comments you post
• Contact submissions: name, email, and message content from our forms
• Newsletter subscriptions: email address and topic preferences
• Usage data: pages visited, time on site, browser type, and device information collected via cookies
• Technical data: IP address and server log data for security purposes

3. How We Use Your Data

• Provide and maintain your member account and related features
• Send newsletters and editorial updates you have opted into
• Respond to enquiries and contact form submissions
• Improve our website through anonymised analytics
• Detect, prevent, and address security incidents
• Comply with our legal obligations

4. Legal Basis for Processing

• Contract: to fulfil obligations to you as a registered member
• Legitimate interests: to operate and improve the Site and prevent fraud
• Consent: for newsletter subscriptions and non-essential cookies
• Legal obligation: where required by law

5. Sharing Your Data

We do not sell your personal data. We may share data with trusted third-party service providers (hosting, email delivery, analytics) who are contractually required to protect your data. We may disclose data to law enforcement where required by law or to protect the rights and safety of others.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes in this policy. Member account data is retained while your account is active. Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

7. Your Rights

Under UK GDPR, you have the right to: access the data we hold about you; rectify inaccurate data; erase your data in certain circumstances; restrict processing; receive your data in a portable format; object to processing based on legitimate interests; and withdraw consent at any time. Contact privacy@newcastledaily.co.uk to exercise any right. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of internet transmission is completely secure.

9. Cookies

We use cookies and similar technologies to enhance your experience. For full details, please read our Cookie Policy.

10. Contact & Complaints

For questions about this policy or to exercise your data rights, contact privacy@newcastledaily.co.uk. If you are not satisfied with our response, you may complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.